Last Updated: February 9, 2025.
These Payment Terms & Conditions outline the policies regarding payments, installment plans, refunds, and disputes for all products and services offered by PWU Technologies Limited. By making a payment, you acknowledge and agree to these terms.
1. Payment Terms
- We accept payments via bank transfer, Paystack, credit/debit card, PayPal.
- Clients can choose between two installment plans:
- Two-installment plan: The total amount will be split into two payments, with an additional 5% service charge added to the total cost. The first payment (50%) is due upfront, and the second payment (50%) is due within two months.
- Three-installment plan: The total amount will be split into three payments, with an additional 10% service charge added to the total cost. The first payment (approximately 33.3%) is due upfront, followed by two equal payments over the next two months.
- All payments must be made to an account bearing the name PWU Technologies Limited.
- After making a payment, clients must send an email to ella@mypwu.com with the payment receipt.
- Late payments may result in delayed project completion or additional charges.
2. Refund Policy
- Clients may request a refund within 14 days before the project commencement date.
- Refund requests must be submitted in writing via ella@mypwu.com.
- Once the project has commenced, no refunds will be issued.
- Refunds will be processed within 7-10 business days using the original payment method.
- If the client has made an installment payment and requests a refund within the allowed 14-day period, only the amount paid will be refunded, minus any applicable processing fees.
- Initiating a payment dispute without first contacting PWU Technologies Limited may result in the client being ineligible for future services.
3. Cancellations & Disputes
- If a client fails to complete an installment payment within the agreed timeframe, PWU Technologies Limited reserves the right to pause or terminate services until payment is made.
- Clients who wish to cancel their project after commencement will not be eligible for a refund.
- Any disputes regarding payments must be communicated in writing before pursuing legal action.
- Unauthorized chargebacks or disputes without prior communication may result in a permanent ban from future transactions with PWU Technologies Limited.
4. Policy Modifications
- PWU Technologies Limited reserves the right to modify this policy at any time. Any changes will be effective immediately and communicated via our official website.
5. Agreement
By making a payment, you confirm that you have read, understood, and agreed to these terms. If you have any questions or concerns, please contact us or send an email at ella@mypwu.com.
PWU Technologies Limited
2 Anuoluwa Street, Ipaja, Lagos State, Nigeria